Privacy policy overview

Your privacy and security are a priority at feriqasolent.sbs. This policy details how we manage, use, and protect your information under UK, GDPR, and other relevant laws.

Information we collect

Data is gathered through site use, forms, and direct contact with our planners.

• Identity and contact details (name, email, phone number, address) necessary for account management
• Session, device, and browsing data collected for authentication and site experience improvement
• Communication and correspondence information for client support documentation
• Feedback or voluntary survey data to inform service development and compliance

How we use your data

All data is processed under principles of legitimacy and confidentiality.

• Providing and managing the subscription planning service
• Responding to service queries and delivering client communications
• Ensuring compliance with legal obligations, including GDPR
• Improving the quality and security of our service and internal analytics

Legal basis for processing

We use your information only when lawfully justified and proportionate to service delivery.

Processing relies on your consent, the necessity for contract fulfilment, and compliance with UK and European data protection regulations. We do not sell your data or use it for unsolicited marketing.

Data sharing

Transfers only occur where necessary and always securely.

• Within feriqasolent.sbs to deliver your subscription service and client support
• With regulatory authorities if required to meet compliance obligations
• With select UK vendors for essential functions, who must uphold our privacy standards

How we protect your data

All information is stored on secure servers using encrypted connections and strict access protocols. Our team receives frequent data protection training, and we follow best practices for review and incident response.

Your rights

You have strong control over your information and how it is used.

• Access and review the information we hold about you
• Request correction, deletion, or restriction on specific uses
• Withdraw consent or object to processing at any time
• Lodge complaints with UK or EU data protection authorities

Cookies and tracking

Cookies enable secure navigation, authentication, and improved site features. You can adjust your settings in accordance with our cookie policy.

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Contact our data officer

Please contact us with your questions or any data privacy concern. We respond to requests promptly and transparently.

Policy changes and updates

We may change this privacy policy to reflect new legal requirements or business practices. Please review regularly.